Free AI Shopping Assistant
with Real-Time Chat
An AI-powered chat widget with WebSocket real-time messaging, file uploads with OCR, sentiment analysis, and human takeover - completely free.
While competitors charge $50-100/month for AI chat, Reevix includes it free on every plan.
2-minute setup · Works with any platform · No coding required
*Basic AI chat features included free. Advanced features on paid plans.
What the AI Assistant Does
More than a chatbot - a knowledgeable shopping assistant
Product Knowledge (RAG-Powered)
Automatically crawls and learns your product catalog. Uses advanced RAG technology to answer questions about features, pricing, sizing, compatibility, and availability with accurate, context-aware responses.
Cart Assistance
Helps shoppers with cart issues, shipping questions, discount codes, and checkout problems.
Smart Recommendations
Suggests alternatives when items are out of stock, recommends complementary products, and helps with comparisons.
Natural Conversations
Powered by advanced AI that understands context and provides helpful, human-like responses.
Advanced AI Chat Capabilities
Real-time WebSocket communication, file uploads with OCR, AI sentiment analysis, and seamless human takeover - all included.
Real-Time WebSocket Chat
Lightning-fast responses with WebSocket technology. No polling delays - messages appear instantly for both customers and support agents.
File & Document Uploads
Customers can upload images, PDFs, and documents directly in chat. Perfect for order issues, product questions with screenshots, or sharing receipts.
OCR Document Parsing
AI automatically extracts text from uploaded images and PDFs using OCR. Understands invoices, receipts, product labels, and more to provide accurate help.
AI Sentiment Analysis
Automatically detects customer mood and frustration levels. Analyzes the complete conversation to identify frustrated, aggressive, or at-risk customers for priority handling.
Priority Queue & Alerts
Urgent conversations bubble to the top. Get instant alerts when customers show signs of frustration so you can intervene before they leave.
Seamless Human Takeover
One-click handoff from AI to human agents. Full conversation history preserved. AI can handle routine queries while humans focus on complex issues.
Compare AI Chat Pricing
See how much you save with Reevix
| Platform | AI Chat Price | Note |
|---|---|---|
| Intercom | $74/mo | Starting price |
| Drift | $50/mo | Starting price |
| Tidio | $29/mo | For AI features |
| Zendesk | $55/mo | Per agent |
| ReevixYou Save $50+/mo | FREE | Included in all plans |
Add AI Chat in 3 Steps
Sign Up Free
Create your Reevix account. No credit card required.
Add One Script
Copy the 6KB script to your website. Works with any platform.
Chat Goes Live
AI learns your products and starts helping visitors immediately.
Why Choose Reevix AI Chat
Free Tier Available
Basic AI chat features included free on all plans. Advanced features available on paid tiers.
24/7 Availability
AI never sleeps. Answer customer questions at 3am without hiring night staff.
Increases Conversions
Stores with AI chat see 15-25% higher conversion rates from assisted visitors.
No Coding Required
Add one script tag. The AI automatically learns your products and starts helping.
Frequently Asked Questions
Is the AI shopping assistant really free?
Yes! Basic AI chat features are included free on all Reevix plans, including the 30-day free trial. No credit card required to get started. Advanced features like custom training, priority support, and unlimited conversations are available on paid plans.
What's the catch?
No catch. The AI assistant is part of Reevix's conversion optimization platform. Basic features are free forever on the free tier. We make money when you upgrade to paid plans for advanced features and higher traffic volumes.
How does the AI learn about my products?
Reevix automatically crawls your website and product pages to build knowledge about your catalog using RAG (Retrieval Augmented Generation) technology. The AI retrieves relevant information from your actual website content to provide accurate, up-to-date answers.
Can customers upload files and images?
Yes! Customers can upload images, PDFs, and documents directly in the chat. Our AI uses OCR technology to extract and understand text from uploaded files, so it can help with order issues, product questions, or anything requiring visual context.
How does sentiment analysis work?
Our AI analyzes the complete conversation to detect customer mood - positive, neutral, frustrated, or aggressive. It considers tone progression, repeated questions, and escalation language. Frustrated customers are automatically prioritized so your team can intervene quickly.
Can I take over from the AI?
Absolutely! With one click, you can take over any conversation from the AI. The full chat history is preserved, so you have complete context. The AI handles routine queries while you focus on complex issues or high-priority customers.
Is the chat really real-time?
Yes! We use WebSocket technology for instant message delivery - no polling delays. Messages appear immediately for both customers and support agents, providing a seamless, responsive chat experience.
Can I customize the chat widget appearance?
Yes! You can customize colors, position, welcome messages, and behavior to match your brand. All customization is available on the free plan.
Does it work with my ecommerce platform?
Reevix works with any platform - Shopify, WooCommerce, BigCommerce, Magento, custom stores, and more. Just add a single script tag.
What happens after the free trial?
After 30 days, you can continue on a paid plan starting at $49/month. The AI chat remains included at no extra cost. If you don't upgrade, the chat simply stops working - no surprise charges.