AI Messaging & Engagement
Deploy Personalized Messaging at Scale
The Messaging dashboard shows all active AI-personalized campaigns, message performance metrics, and the real-time message generation feed — with no manual copywriting required.
The Problem
Generic campaign messaging ignores the context that determines whether a message will convert. 'Complete your purchase!' means nothing to a shopper who is stuck on a payment error, comparing two products, or hesitating over shipping costs. Blanket messages produce blanket results — and high unsubscribe rates that permanently damage your audience.
The Reevix Solution
Reevix's messaging engine reads each shopper's real-time behavioral signals — active dwell time, page views, cart additions, and hesitation patterns — and generates a message that speaks directly to that moment. The result is hyper-relevant communication that feels like 1:1 customer service, delivered at the scale of your entire catalog and audience.
How It Works
Automated from detection to recovery — no manual intervention required
Define your message templates and brand voice guidelines in the Messaging panel. Reevix uses these as constraints for AI generation.
As sessions progress, the behavioral engine classifies each shopper's state: comparing, hesitating, abandoning, price-checking, returning.
The AI messaging engine generates a message variant matched to the shopper's state and active behavioral signals — in your brand voice.
Messages are delivered in-session as overlays, banners, or chat bubbles. Performance is tracked per variant, enabling continuous optimization.
See It in the Dashboard
Real screenshots from Reevix — no mockups
Messaging Campaign Control Panel
The Messaging dashboard shows all active campaigns with real-time performance metrics: delivery rate, open rate, click rate, conversion rate, and revenue per message. The AI generation feed shows messages being generated in real time — you can inspect any message and see the behavioral context that triggered it.
Behavioral Context for Messaging
Every message is grounded in behavioral data. The Behavior dashboard shows the session signals — scroll depth, dwell time, interaction patterns — that feed the messaging AI. You can configure which behavioral triggers unlock which message categories.
Key Benefits
Zero Manual Copywriting
Default message templates are generated automatically; merchants can add custom variants. The AI generates contextually relevant message variants — no copywriter required per message.
Context-Aware Generation
Every message references active behavioral signals from the current session: dwell time, page views, cart additions, and hesitation patterns.
In-Session Delivery
Messages are delivered in-session as overlays, inline banners, and chat suggestions — all from a single configuration.
Brand Voice Consistency
Upload your brand guidelines and tone-of-voice examples. The AI stays on-brand across all generated messages at scale.
A/B Testing Built In
Reevix automatically tests AI-generated variants against each other and surfaces the highest-converting messages for each behavioral segment.
Compliance-Safe
All messaging respects each shopper's communication preferences and consent settings, managed automatically by Reevix.
Results You Can Expect
Based on aggregate data across Reevix deployments